سياسة الاسترجاع
We want you to be fully satisfied with your purchase. Please read our return and refund policy carefully.
Returns
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Customers may request a return within 14 days of receiving the product.
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The product must be unused, in its original condition, and in the original packaging.
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Accessories, opened items, and used products are not eligible for return unless there is a manufacturing defect.
Refunds
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Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7–10 business days.
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Refunds will be made using the same payment method used during checkout.
Defective or Damaged Items
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If you receive a defective or damaged product, please contact us within 48 hours of delivery.
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Proof (photos or videos) may be required.
Shipping Costs
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Shipping fees are non-refundable.
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Return shipping costs are the responsibility of the customer unless the product is defective.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us at:
[nuovoteceshop@gmail.com]